Return Policy at Micro Earplugs.Com
We've Got You Covered
At Micro Earplugs.Com , we understand that sometimes returns are necessary. That's why we've streamlined our return process to make it as hassle-free as possible for you. Below, you'll find everything you need to know about our return policy.
Return Window
We accept returns within 15 days of delivery. Please keep in mind that we do charge a restocking fee.
Return Conditions
To be eligible for a return, all items must meet the following conditions:
- Unworn: Items must be unworn and in original condition.
- Original Packaging: Items must be returned in their original packaging, including the original shipping box, with tags still attached.
- Approval Required: Please only ship items back with prior approval. Orders sent back to us without approval will be rejected.
Restocking Fee
To support our commitment to sustainability, a restocking fee of 10% will be charged for eligible returns. This fee is deducted from your refund amount.
Refund Process
Your refund will be processed back to the original method of payment used. Refunds will be issued for the amount paid for the items along with applicable taxes, but shipping and any rush fees (if applicable) will not be refunded. A restocking fee may be deducted.
Delayed Refunds
If you haven't received your refund yet, please follow these steps:
- Check Your Bank Account: Refunds may take some time to process. Give it a few days and check your account again.
- Contact Customer Support: If you have been waiting for a refund for an extended period, contact our Customer Support team at info@MicroEarPlugs.com.
- Check with Your Bank: Sometimes, banks can delay refunds or provide more information on the refund status.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our Customer Service team within 72 hours of delivery to report the issue.
Reserved Rights
We reserve the right to limit, refuse, and/or reject returns from customers at any time due to certain circumstances, such as:
- Irregular or excessive returns history.
- History of returning items that have been worn, altered, damaged, or are missing items.
- Suspected fraudulent or criminal activity.
- Orders that include multiple sizes or variations of the same type of item in bulk.
For any further questions or assistance, don't hesitate to reach out to our dedicated Customer Support team at info@microearplugs.com.
Your satisfaction and safety are our top priorities at Micro Earplugs.Com so you Live Loudly and Whisper Quietly